Modus Website Privacy Policy

Updated April 27, 2021

Modus Engagement, Inc. (“Modus,” “we,” “our,” or “us”) takes your privacy seriously, and we want you to know how we collect, use, share, and protect your information. Some of the information may be “personal information” (also referred to as “personal data”) which is information that identifies you personally, alone or in combination with other information available to us.

This Privacy Policy (the “Policy”) applies to information collected by this website or mobile applications to which this Policy is linked (the “Site”). If you or your organization have subscribed to the Modus Sales Hub platform, then privacy issues are governed by the Modus Master Terms of Service and the Modus Data Processing Addendum. This Policy does not apply to third-party platforms or websites to which this website may provide a link. There may be additional or different privacy policies associated with use of our products and services. You should review those privacy policies prior to your use of our products and services.

Modus and its licensors own, operate, and maintain the Service. Modus is a Delaware corporation with its principal place of business in Minneapolis, Minnesota, U.S.A.

Consent

Please read this Policy before using this Site. By using this Site, you are consenting to the collection, use, and disclosure of your information as set forth in this Policy. This Policy is part of our Terms of Use that govern your use of this Site. A link to the Terms of Use is provided [here].

Information you give us. We collect the information you manually provide when you use this Site. For example, we collect the information you provide when you contact us through the Site, such as name, email, and phone number and any other information you provide in the message field. We may collect other information from you if you fill out an online form or survey or when you conduct an online transaction with us.

Information we collect automatically. When you interact with our Site, certain information about your use of our Site is automatically collected. Much of this information is collected through cookies, web beacons and other tracking technologies, as well as through your web browser or device (e.g., IP address, MAC address, browser version, etc.) We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer's hard drive. The information we collect using cookies allows us to recognize you as a user when you access the Site, and manage your subscription if you have one.  If you decline our cookies, you will not be able to access the Site.  We will not allow third parties other than those companies that we hire to perform services or functions on our behalf to place their own cookies on the Site, or use cookies to track your other browser activities.

Information we collect from other sources. We may also collect information about you from other sources, including third parties from whom we purchase data. We may combine this data with information provided by you when you use this Site. This helps us update our records, identify new customers, and tailor our advertising to provide services that may be of interest to you.

How We Use the Information We Collect

We will not sell or rent the information we collect about you. We may use the information we collect for things like:

  • Responding to your contact, product demonstration, or other requests
  • Providing you with access to the Site or other products or services
  • Billing you for products or services you purchased
  • Providing ongoing service and customer support
  • Contacting you with information that might be of interest to you, including information about products and services or changes to this Policy
  • Asking for your opinion about our services or the products of others
  • Inviting you to participate in surveys
  • Keeping records
  • Analyzing, researching, developing and improving programs, products, services, and Site content
  • Operating, evaluating and improving our business
  • Marketing and advertising products and services as well as other marketing activities

We may also remove your personal identifiers (your name, e-mail address, etc.) so that you are no longer identified as a single unique individual. Once we have de-identified information, it is not personal information and may be treated like public information.

Finally, we may use your information to protect our rights or property, or to protect someone's health, safety or welfare, and to comply with a law or regulation, court order or other legal process. 

Data Retention

 We will retain your personal information for as long as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce agreements.

We May Share Information with Third Parties

We will not share your information collected from the Site with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy or in an agreement with you. In the ordinary course of business, we may share your information with companies that we hire to perform services or functions on our behalf.  In all cases in which we share your information with a third party for the purpose of providing a service to us, we will prohibit them from keeping, disclosing or using your information except for the purpose of providing the services we asked them to provide. We will not sell exchange or publish your information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. 

We may be legally compelled to release your information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting Site visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).  We also may disclose your information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone's health, safety or welfare, or to comply with a law or regulation, court order or other legal process.

Your Choices

You may opt out of any future contacts from us by notifying us at support@modusengagement.com. Using the same contact email, you may ask that we update or correct your personal information obtained through the Site, or request access to or deletion of such information. There may be some limitations on what we are able to delete or provide, and we may need additional information to verify your identity before taking action. You will not be discriminated against for exercising your choices under this section.

Your browser or device may include “Do Not Track” functionality. At this time, we do not respond to browser “Do Not Track” signals.

Security

We have implemented reasonable, generally accepted standards of technology and operational security in order to protect your information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your information, and these employees and vendors are required to use reasonable security precautions and treat the information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your information. In particular, electronic transmissions via the internet are not necessarily secure from interception, and we cannot absolutely guarantee the security or confidentiality of such transmissions.

Users in the European Economic Area, Switzerland, and the United Kingdom

 If you are a resident of the European Economic Area (“EEA”), Switzerland, or the United Kingdom (“UK”), this section applies with respect to personal data collected through your use of the Site.

Purposes of processing and legal basis for processing. As outlined above, we process personal data in various ways. Such processing relies on the following legal bases: (1) with your consent; (2) as necessary to provide services; and (3) as necessary for our legitimate interests in providing services, including your use of the Site, where those interests do not override your fundamental rights and freedom related to data privacy.

Transfers. Modus is located in the United States.  By providing any information to this Site, all users, including without limitation users in the member states of the EEA, Switzerland, and the UK, consent to the collection, storage, forward transfer, and processing of such information in the United States of America. For our customers who are located in the EEA, Switzerland, or the UK, if you use our products and, as such, we will process personal data on your behalf, our services agreement with you will include a Data Processing Addendum that incorporates the Standard Contractual Clauses adopted by the European Commission and equivalent safeguards required by the data protection laws of Switzerland and the UK.

Your rights. With respect to the processing of your personal data, you are entitled to rights under the data protection laws applicable in Europe, including (1) the General Data Protection Regulation (“GDPR”), Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, and (2) the applicable data protection laws of Switzerland and the UK. If you wish to exercise any such right, including the right to access, rectify, or request erasure of personal data, please contact us using the contact information provided below. In order to verify your identity, we may require you to provide us with personal information prior to accessing any records containing information about you.

Children under the Age of Thirteen

This Site is not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child under the age of 13, please contact us.

Links to Other Websites

Our Site may link to other websites, which have their own privacy policies. We are not responsible for the data practices of those websites. Please review the privacy policy on the website you are visiting.

This Policy May Change

This policy was updated on April 27, 2021.  You can see our prior policy at [insert link]. We reserve the right to modify this Policy at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the log in page of the Site for a period of time. In addition, if we are changing our privacy policy in a manner that might cause disclosure of information that you have previously requested not be disclosed, we will contact you and give you the ability to opt out of such disclosure.

Contact Us

If you have any questions or concerns about this Policy, please contact Modus using the contact information below:

Modus Headquarters

2829 University Ave SE, Suite 800

Minneapolis, MN 55414

support@modusengagement.com