The Modus Blog / Customer Success

by Robin Tinker, on Jan, 2, 2020

With 200,000 marketing and sales professionals and 3.4 million files viewed in our customers’ Sales Hubs, 2019 was truly a growth year here at Modus. Our customers, our team, and …

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Topics:Customer SuccessSales EnablementMicrolearningSales Readiness

by Robin Tinker, on Sep, 24, 2018

Last week we held the second annual Modus Summit and it was just about double in both content and attendance over last year, so we are calling Summit 2.0 smashing …

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Topics:Conferences & EventsCustomer Success

by Robin Tinker, on Aug, 29, 2017

It’s been a busy couple of weeks here at Modus, we held our first annual Modus Engagement Summit on August 21st and 22nd, and we had a great turnout of …

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Topics:Customer Success

by Robin Tinker, on Aug, 30, 2016

Not every customer is going to become a customer for life, and that's fine. Statistically speaking, it is impossible to turn every new customer into a loyal customer that returns …

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Topics:Sales & Marketingcustomer experiencecustomer relationshipcustomer retentionCustomer Success

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