The Modus Blog / Customer Success

by Robin Tinker, on Jul, 21, 2020

The future of large trade shows and events is obviously uncertain at least in the near term, but pandemic or not, virtual events are booming while providing new challenges and …

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Topics:Customer SuccessSales EffectivenessSales EnablementSales HubVirtual Experience

by Eric Wells, on Jul, 21, 2020

Avengers Assemble: You Are In a Position to Influence I must say, I think Kevin Feige, the producer behind the cosmically successful Marvel Cinematic Universe film series, has it easy …

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Topics:Customer SuccessBuyer ConversationsMarketing & Sales Alignment

by Robin Tinker, on Jun, 24, 2020

I don’t need to tell you we are living in unprecedented times. Not only is it painfully obvious, but everyone else seems to be telling us this every day, which …

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Topics:Customer SuccessSales EffectivenessMicrolearning

by Robin Tinker, on May, 26, 2020

For many of us, working from home hastily became the norm quite a few weeks ago. This quick transition has proven insightful about the real-life consequences of partially and fully …

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Topics:Customer SuccessSales EffectivenessSales EnablementSales Hub

by Robin Tinker, on Apr, 24, 2020

The Modus Sales Hub was literally invented for remote selling. Born out of the need for offline access to sales assets on construction sites and hospital operating rooms, it easily …

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Topics:Customer SuccessInteractive SellingSales Hub

by Robin Tinker, on Jan, 2, 2020

With 200,000 marketing and sales professionals and 3.4 million files viewed in our customers’ Sales Hubs, 2019 was truly a growth year here at Modus. Our customers, our team, and …

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Topics:Customer SuccessSales EnablementMicrolearningSales Readiness

by Robin Tinker, on Sep, 24, 2018

Last week we held the second annual Modus Summit and it was just about double in both content and attendance over last year, so we are calling Summit 2.0 smashing …

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Topics:Customer SuccessConferences & Events

by Robin Tinker, on Aug, 29, 2017

It’s been a busy couple of weeks here at Modus, we held our first annual Modus Engagement Summit on August 21st and 22nd, and we had a great turnout of …

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Topics:Customer Success

by Robin Tinker, on Aug, 30, 2016

Not every customer is going to become a customer for life, and that's fine. Statistically speaking, it is impossible to turn every new customer into a loyal customer that returns …

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Topics:Customer Success

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