The Modus Blog / Customer Success

by Robin Tinker, on Sep 24, 2018 9:40:00 AM

Last week we held the second annual Modus Summit and it was just about double in both content and attendance over last year, so we are calling Summit 2.0 smashing …

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Topics:Conferences & EventsCustomer Success

by Robin Tinker, on Aug 29, 2017 4:09:10 PM

It’s been a busy couple of weeks here at Modus, we held our first annual Modus Engagement Summit on August 21st and 22nd, and we had a great turnout of …

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Topics:Customer Success

by Robin Tinker, on Aug 30, 2016 3:36:59 PM

Not every customer is going to become a customer for life, and that's fine. Statistically speaking, it is impossible to turn every new customer into a loyal customer that returns …

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Topics:Sales & Marketingcustomer experiencecustomer relationshipcustomer retentionCustomer Success