Recent Posts by Robin Tinker:

by Robin Tinker, on Jul 31, 2015 11:54:45 AM

Support Your Front Line and Improve the Bottom Line Any organization can suffer from a breakdown in communications between departments which results in individuals working on differing goals. With a …

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Topics:Sales & Marketing

by Robin Tinker, on Mar 10, 2015 9:54:48 AM

A few months ago, Adam covered how technology has changed sales slang. Beyond slang, it’s amazing to think about how technology has changed the organization of sales and marketing departments …

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by Robin Tinker, on Feb 24, 2015 2:36:33 PM

A quick Google search shows you how many articles exist that list the signs of a mobile-ready organization. In my experience, however, it’s much easier to work with the alternative …

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Topics:Sales and ManagementMobile

by Robin Tinker, on Jan 26, 2015 11:53:38 AM

According to a recent study done by Salesforce, 66% of marketers plan to increase their spend on mobile applications in 2015. It’s obvious that more companies than ever have made …

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Topics:Business AppsSales and ManagementAppsMobile

by Robin Tinker, on Dec 1, 2014 10:25:13 AM

When an organization is ready to go mobile, the first decision that needs to be made is whether there are enough resources in-house to develop a custom app. Consideration also …

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Topics:business and technologyBusiness AppsTechnologyAppsMobile

by Robin Tinker, on Nov 10, 2014 3:49:27 PM

Using a mobile sales app can help your salespeople stay organized, on-message, up to date and even appear more professional. But, a good sales app is so much more than …

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Topics:business and mobileBusiness AppsSalesTechnologyAppsMarketingMobile

by Robin Tinker, on Sep 15, 2014 9:36:24 AM

There are few tools more powerful for salespeople and marketers than a satisfied customer’s referral. And although most satisfied customers would happily leave a review or refer a friend, many …

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Topics:SalesSales and Managementsales success tipscustomer referralsMarketing

by Robin Tinker, on May 27, 2014 7:00:40 AM

You need only consider a couple of real world examples, Will Rogers and Mark Twain, to grasp the importance of a well-told story. Even considering the strong influence of e-commerce, …

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Topics:art of storytellingPresentation Tipsstorytelling

by Robin Tinker, on Feb 20, 2014 1:06:52 PM

Customer advocacy is a specialized form of customer service where companies focus on what is best for their customers. In recent years especially, more and more businesses have started to …

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Topics:customer loyaltycustomer serviceEntrepreneursSales and Managementmanagement resources

by Robin Tinker, on Jan 30, 2014 1:43:05 AM

In 2014, “going mobile” is not so much an option as it is a necessity. Businesses are becoming more agile, more sophisticated, and more streamlined thanks to the power of …

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Topics:business and mobilemobile solutionsSales and ManagementTechnologyApps